FAQs | Carbarn Uganda – Vehicle Import Questions

Carbarn Uganda provides vehicle import services allowing customers to directly purchase vehicles from Japan. We assist customers through every step of the importing process.

Customers select their preferred vehicles from our extensive Japanese inventory on our website. After selecting and making the payment, we manage the shipping and importation to Uganda.

Yes! All vehicles in our inventory are located in Japan. Carbarn Uganda enables direct purchases of authentic, auction-verified vehicles from our stock.

Yes. All documentation, including invoices, importation paperwork, and customs clearance documents, will be issued under your name for full ownership.

Benefits include direct purchases from Japan ensuring competitive prices, transparent pricing, detailed vehicle inspection reports, no hidden costs, and full support for importing and customs clearance.

You can import a wide variety of vehicles including sedans, SUVs, vans, hybrids, and luxury models from brands like Toyota, Nissan, Honda, Lexus, Subaru, Suzuki, Mitsubishi, and Mazda.

Prices depend on vehicle model, mileage, auction grade, and shipping costs, typically starting from around UGX 0 upwards.

It generally takes around 6 to 10 weeks from purchase confirmation to delivery in Uganda, including shipping, customs clearance, and final handover.

Payments are securely processed through bank transfers to our official business account. We provide comprehensive invoices and payment receipts.

Yes, every vehicle undergoes thorough inspection in Japan before shipment. Inspection reports, photos, and auction sheets are provided.

Yes, we offer shipment tracking services, providing regular updates on shipping status, expected arrival dates, and customs clearance progress.

No hidden charges. Our pricing includes vehicle costs and shipping fees. However, customers are responsible for customs duties, local registration fees, and port clearance charges.

Customs duties vary based on engine capacity (CC), vehicle age, and current import regulations in Uganda. Contact us for an accurate duty estimation.

You'll need your National ID or Passport, Tax Identification Number (TIN), import documents, and payment receipts. We help you acquire all necessary paperwork.

Currently, we accept full upfront payments. Financing options might become available in the future.

We do not offer manufacturer warranties as vehicles are imported directly from Japan, but we can recommend reliable local servicing centers and inspections.

Yes! We offer various hybrid models including popular options like Toyota Prius, Toyota Aqua, and Honda Insight.

Vehicles typically arrive via the Mombasa Port in Kenya and are transported to Kampala. Full shipping details and clearance support are provided.

We keep you regularly informed about any delays due to customs clearance, port congestion, or shipping line issues until your vehicle arrives.

You can reach us via WhatsApp: +818087283726 or Email: info@carbarn.ug .

Carbarn Uganda is backed by Carbarn Australia, a reputable global importer of quality vehicles, ensuring reliability, transparency, and professional service.

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