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Privacy Policy – Carbarn Uganda

1. Introduction

This Privacy Policy ("Policy") explains how Carbarn LLC Japan ("Carbarn," "we," "us," or "our") collects, uses, and protects your personal information when you visit www.carbarn.ug or use our services to import vehicles from Japan to Uganda.

By using our platform, you agree to the terms of this Policy. Carbarn LLC operates from Japan and is not a legal or registered entity within Uganda.

2. What Information We Collect

2.1 Personal Information

We may collect and store the following details to fulfill your purchase:

  • Full name
  • Phone number and email address
  • Passport or National ID number (for customs and shipment documentation)
  • Address or delivery location in Uganda
  • Purchase records and site interaction history
  • Payment confirmation (securely processed via third-party channels)

2.2 Financial Information

We do not offer loans or installment payments. All transactions are conducted via bank transfer or international remittance, and we do not store sensitive card or bank data.

3. How We Use Your Information

Your data is used for the following purposes:

  • Completing vehicle purchase and export from Japan
  • Providing documentation required by shipping and customs
  • Enhancing website functionality and customer experience
  • Sending optional promotional communications (if consented)

We do not share or sell personal data to unauthorized third parties.

4. Who We Share Your Information With

  • Logistics and shipping partners – for vehicle transportation
  • IT and hosting providers – to manage and secure our platform
  • Japanese authorities – for export compliance
  • Legal agencies – only when mandated by Japanese law
  • Google – to provide website analytics and advertising measurement (see section 6)

5. Data Security

We maintain the highest standards of data protection:

  • SSL encryption for all online transactions
  • Restricted access to confidential information
  • Hosting on secure Japanese servers
  • No raw credit card or bank account data is stored

While we take all precautions, online communication involves inherent risks.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate this website, remember your preferences and understand how the website is used.

Strictly necessary cookies. These enable core functions of the website, such as signing in to your account, remembering your chosen currency and keeping the vehicles you have saved.

Analytics. We use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website, including which vehicles, pages and searches are viewed, so that we can improve the website and the vehicles we offer. We do not send your name, telephone number or email address to Google Analytics.

Advertising. Google may use information about your visits to our website to show you advertisements for vehicles that may interest you on Google services and other websites, and to help us measure the effectiveness of our advertising.

Measurement from our systems. We may also send Google Analytics a record of certain actions connected with your visit, such as when an enquiry, order or payment is recorded. These records are linked to the pseudonymous identifier that Google Analytics has assigned to your browser and, if you are signed in, to an internal customer reference. They do not include your name or contact details.

Your choices. You can block or delete cookies through your browser settings; some features of the website may not work properly if you do. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage personalised advertising through Google’s Ad Settings.

Retention. Google Analytics data is kept for up to 14 months. Google may process this information in the United States and in other countries. For more information, please see Google’s Privacy Policy and how Google uses information from websites that use its services.

7. Your Rights

As a user, you have the right to:

  • Request access to your data
  • Request correction or deletion of your personal data
  • Opt out of marketing communications
  • Withdraw consent for data processing

You can contact us at info@carbarn.ug to make such requests.

8. External Links

Our website may link to other sites for your convenience. We are not responsible for the privacy practices of those external websites.

9. Children’s Privacy

Our services are for individuals aged 18 and above. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Policy as needed due to:

  • Legal or regulatory changes
  • Operational updates
  • Customer feedback

The latest version will always be published on Carbarn Uganda.

11. Governing Law

This Privacy Policy is governed under the laws of Japan, and all legal matters shall fall under the exclusive jurisdiction of the courts of Japan.

Contact Us

Email: info@carbarn.ug

Operated by: Carbarn LLC, Japan